User experience is a dynamic concept which is constantly changing over time due to the change of usage conditions and the expansion of application field. Also, the user experience in using a service is different for each person, each user may gain dissimilar experience according to his/her Different conditions and non-identical goals in using a service.
What is User Experience?
UX stands for User Experience, which means the experience of a user in using a service. It is actually something that sticks in users' mind after using a product or a service, Frederick Winslow Taylor was the first person who did research in the user experience field. Simply put, after using any service you will definitely gain an experience, if you gain the good one, you may be enthusiastic to share that with your friends. For example, imagine a new application that you have installed on your mobile phone, and you enjoy using it, while meeting your friends you keep complimenting the application, so they would also be interested in using it. Jesse James Garrett, states the user experience as evaluating product sufficiency from people's point of view, in one of his books named “The Elements of User Experience”.
Honeycomb:
To realize the way to keep the balance between the project goals and three factors including: context, the needs and behavior of the user and content, three circle diagrams were used, which includes all these needed factors. After a while, Peter Morville introduced the User Experience Honeycomb in order to give the opportunity of taking the most advantage of services, to the users. Mutation from three circles diagram to seven hexagons (Honeycomb) was a huge success. Peter believes that in order to achieve a valuable and meaningful user experience, the content must include seven characteristics. To make honeycomb subject clear and not to leave any questions about each of its components, all of them are mentioned below.
Effective factors of User Experience Honeycomb:
Useful:
Content must be useful to meet the needs of the user. In other words, they should try to make users satisfied as much as possible by using specialized knowledge as well as innovation in each section.
Usable:
The ease of the service usage is still a necessity, even these days, all the aspects of a web design cannot establish a complete interaction between humans and computers. Briefly, usability is necessary but not enough.
Desirable:
Images and other visual elements should make the user enthusiastic, especially they should be able to evoke a positive feeling in the user.
Findable:
A web designer should design a website which is accessible and searchable.
Accessible:
Websites should have facilities that give a disabled person the opportunity of using them, like streets, shopping centers and etc., that have special facilities for disabled people.
Credible:
The site should be designed in a credible way that can be trusted by the user.
Valuable:
The website should be valuable to the site sponsors and improves user service satisfaction.
For all reasons mentioned above, honeycomb provides a great user experience.
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